Dover — Responding to demand for improved customer service, the Delaware Department of Transportation (DelDOT) awards TransCore a $28 million contract to develop and operate its new E-ZPass Delaware customer service center, slated to open in November. TransCore’s contract has an initial duration of five years with two, two-year extension options. Since 1996, customer service for the Delaware toll operations has been administered through the E-ZPass Regional Consortium, a group of five toll authorities in the Northeast including the New Jersey Highway Authority, the New Jersey Turnpike Authority, the Port Authority of New York & New Jersey, the South Jersey Transportation Authority and the Delaware Department of Transportation. [More]
Source: Delaware DMV