Great news for summer driver licensing office customers

Summer is traditionally a very busy time in driver licensing offices, but customers across the state are enjoying average wait times of less than 30 minutes this season. Statewide average wait times are down sharply compared to last year and have been below 30 minutes for the past four months. The average amount of time … Read more

DOL saves enough paper to double the height of the Space Needle – and saves customers time with online options

Nearly 400,000 Washington vehicle owners have signed up for e-mail car tab renewal reminders, allowing them to renew with a couple of mouse clicks from home. We’re working to make things more convenient and efficient for citizens. It’s all a part of our 21st Century Business Model.  Sending paper renewal notices costs about .5 million … Read more